Click the orange chat bubble in the bottom-right corner of any Xlaypand page and you’ll meet Carlos, our AI support assistant. His job is simple: answer your Xlaypand questions instantly, in whatever language you write to him in, and hand off to a human when something needs one.
He speaks every language you do
Carlos auto-detects the language you’re writing in and replies in kind. A few of the ones we’ve tested:
Privacy, in one paragraph
Carlos runs on the Claude API by Anthropic. Messages you type are sent to Anthropic to generate a reply. We don’t store transcripts and Anthropic’s commercial terms forbid training on your inputs. Full details in our Privacy Policy. Please don’t paste sensitive data into the chat. For that, write directly to support@xlaypand.com.
When he hands you off
If Carlos can’t solve something, or it’s a billing, legal, security, or enterprise topic, he points you to the support page. Pick a category, your mail client opens with the right subject pre-filled, and our team replies within one business day. For export issues, please attach the Export Log (the .txt file in your output folder). It helps us debug in minutes instead of hours.
Try Carlos right now
Click the orange chat bubble in the bottom-right corner of this page. Ask him anything about Xlaypand.
Chat with Carlos →