Click the orange chat bubble in the bottom-right corner of any Xlaypand page and you’ll meet Carlos — our AI support assistant. His job is simple: answer your Xlaypand questions instantly, in whatever language you write to him in, and hand off to a human when something needs one.
He speaks every language you do
Carlos auto-detects the language you’re writing in and replies in kind. A few of the ones we’ve tested:
Privacy, in one paragraph
Carlos runs on the Claude API by Anthropic. Messages you type are sent to Anthropic to generate a reply. We don’t store transcripts and Anthropic’s commercial terms forbid training on your inputs. Full details in our Privacy Policy. Please don’t paste sensitive data into the chat — for that, write directly to support@xlaypand.com.
When he hands you off
If Carlos can’t solve something — or it’s a billing, legal, security, or enterprise topic — he points you to the support page. Pick a category, your mail client opens with the right subject pre-filled, and our team replies within one business day. For export issues, please attach the Export Log (the .txt file in your output folder) — it helps us debug in minutes instead of hours.
Try Carlos right now
Click the orange chat bubble in the bottom-right corner of this page. Ask him anything about Xlaypand.
Chat with Carlos →